Clinical Team

Kimberly Lucier, Practice Manager

Kimberly Lucier brings over 25 years of experience in child and family development to Mitchell’s House.  She is a graduate with honors of the child and family development program at the University of North Carolina at Charlotte.  She began her career as a child life specialist at Carolina’s Medical Center. 

Kimberly moved on to establish and build new child life teams and programs at both Atrium Northeast Medical Center and Novant Hemby Children’s Hospital.  In her role as Practice Manager, Kimberly will manage counselors, case notes and the intake process.  She brings fundraising and program development experience with an entrepreneurial spirit that will benefit the work of Mitchell’s House.

Kiley Thiel, MA, LCMHCs, CCTP

Kiley Thiel is a Licensed Clinical Mental Health Counselor and a Certified Clinical Trauma Professional.  She maintains a private practice and is an adjunct professor of psychology at Queens University of Charlotte.  Past experience includes working as director of children teen services at Kindermourn (2014-2020) and providing inpatient and outpatient psychotherapy school-based service for CMC Atrium Behavioral Health (2003-2006)

B.S. in Psychology, May 2000, M.A. in Health Psychology, May 2002, Appalachian State University

  • Licensed Professional Counselor 2004 – 2018
  • Licensed Professional Counselor Supervisor 2018 – present
  • Certified Clinical Trauma Professional 2017 – present
  • Member, National Alliance of Grieving Children 2014 – 2021

Ellen S. Hefner, M.A., LCMHCA, NCC

Ellen S. Hefner is a Licensed Clinical Mental Health Associate in the State of North Carolina and is a National Certified Counselor through the National Board for Certified Counselors. Ellen brings extensive play therapy and pediatric counseling experience with a specialization in grief and loss to Mitchell’s House.

Ellen earned a B.A. in Interpersonal Communications with minors in both Ethics & the Public Interest and Psychology from Meredith College.  She has a M.A. in Clinical Mental Health Counseling with a Certificate in Play Therapy from the University of North Carolina at Charlotte.

Ellen’s experience includes work as a grief counselor and play therapist at Kindermourn and as a pediatric counselor in the St. Jude Affiliate Clinic at Novant Health.  She is a leader in her field and has made professional presentations on grieving children and play therapy at both the North Carolina Counseling Association and the American Counseling Association Conferences.